Updating Your Profile Information
Keep your account information current to ensure smooth operations on EZShip.
What You Can Update
Personal Information
- Full name
- Email address (requires re-verification)
- Phone number
- Profile photo
Company Information
- Company name (requires support approval)
- Business address
- Operating regions
- Company description and logo
- Industry type
Carrier-Specific
- Equipment types
- Lane preferences
- Insurance documents
- DOT/MC information (requires re-verification)
How to Update
- Click your avatar in the top-right corner
- Select Account Settings
- Choose the section you want to edit
- Make your changes
- Click Save Changes
Email Address Changes
Changing your email requires:
- Enter your new email address
- Confirm with your current password
- Verify the new email via a confirmation link
- Your old email receives a notification of the change
Company Name Changes
Since your company name appears on contracts and invoices:
- Submit a change request through Settings > Company > Request Name Change
- Provide documentation (e.g., articles of amendment, DBA filing)
- Our team reviews and processes within 2–3 business days
Important Notes
- Changing your email may require re-verification of your account
- Updated insurance documents must be reviewed before becoming active
- Some changes (DOT number, MC number) require support intervention
- Historical records retain the information that was current at the time