Your First Load: A Complete Walkthrough
Whether you're posting your first load as a shipper or bidding on your first shipment as a carrier, this guide walks you through the entire process.
For Shippers: Posting Your First Load
Step 1: Click "Post a Load"
From your dashboard, click the Post a Load button. You'll enter our guided 4-step wizard.
Step 2: Enter Freight Details
- Load type — Full Truckload (FTL) or Less Than Truckload (LTL)
- Commodity — What you're shipping (e.g., electronics, dry goods, machinery)
- Weight — Total shipment weight in pounds
- Equipment type — Dry van, flatbed, reefer, step deck, etc.
- Special requirements — Hazmat, team drivers, liftgate, etc.
Step 3: Set the Route
- Pickup location — Address, city, or zip code
- Pickup date & time — Scheduled pickup window
- Delivery location — Destination address
- Delivery deadline — Required delivery date
Step 4: Set Your Price
- Target rate — Your ideal price for the shipment
- Accept bids — Enable carrier bidding for competitive pricing
- Counter-offers — Allow carriers to negotiate
Step 5: Review & Post
Review all details and click Post Load. Your load is now live and visible to verified carriers.
For Carriers: Bidding on Your First Load
Step 1: Browse Available Loads
Go to Loads > Browse and use filters to find loads that match your:
- Equipment type
- Preferred lanes (routes)
- Desired pickup dates
Step 2: Review Load Details
Click on a load to see:
- Full freight details and requirements
- Pickup and delivery locations (with map)
- Shipper's target rate and rating
- Estimated mileage and deadhead
Step 3: Submit Your Bid
- Enter your bid amount
- Add any notes or conditions
- Specify your available equipment
- Click Submit Bid
Step 4: Wait for Response
The shipper will review your bid and may:
- Accept — You'll receive a notification and the load is assigned to you
- Counter-offer — You can accept, decline, or counter again
- Decline — You can bid on other loads
After the Load Is Booked
- Confirm pickup — Update status when you arrive at pickup
- Upload BOL — Scan the Bill of Lading
- Update in transit — Status updates along the route
- Confirm delivery — Mark as delivered and upload POD
- Get paid — Payment processed per your agreement terms